Management & Leadership
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Be Our Guest: Perfecting the Art of Customer Service ( (Revised and Updated Edition) [434758]
Retail Price $24.99Firefly Price $6.99This item is Used and is listed as being in Good condition. The dust jacket for the item is listed as being in Good condition. Dust Jacket has some edge and corner wear, some scuffing, but still...Retail Price $24.99Firefly Price $6.99 -
The Reality-Based Rules of the Workplace: Know What Boosts Your Value, Kills Your Chances, and Will Make You Happier [431973]
Retail Price $30.00Firefly Price $6.99This item is Used and is listed as being in Very Good condition. The dust jacket for the item is listed as being in Very Good condition. Dust Jacket is clean and intact, with minor edge and corner...Retail Price $30.00Firefly Price $6.99 -
Tao of Organization: The I Ching for Group Dynamics (Shambhala Dragon Editions) [418120]
Retail Price $24.95Firefly Price $9.99This item is Used and is listed as being in Good condition. Front and back covers have wear to edges and corners. Spine intact, some wear. Binding is intact. Pages are generally clean with edge or...Retail Price $24.95Firefly Price $9.99 -
The McKinsey Engagement: A Powerful Toolkit For More Efficient and Effective Team Problem Solving [418118]
Retail Price $34.00Firefly Price $6.99This item is Used and is listed as being in Good condition. The dust jacket for the item is listed as being in Good condition. Dust Jacket has some edge and corner wear, some scuffing, but still...Retail Price $34.00Firefly Price $6.99 -
Principle Centered Leadership [416382]
Retail Price $16.00Firefly Price $5.99This item is Used and is listed as being in Good condition. Wear to cover, bumped corners, pages tanned but clean and unmarked. Cover image may be sourced as stock images from OpenLibrary.org and may...Retail Price $16.00Firefly Price $5.99 -
Learning at Speed: How to Upskill and Reskill your Workforce at Pace to Drive Business Performance [416379]
Retail Price $25.95Firefly Price $17.99This item is Used and is listed as being in Very Good condition. Light wear to cover, slightly bumped corners, pages clean and unmarked. Cover image may be sourced as stock images from OpenLibrary...Retail Price $25.95Firefly Price $17.99 -
Fish! a Remarkable Way to Boost Morale and Improve Results [416028]
Retail Price $19.95Firefly Price $4.99This item is Used and is listed as being in Good condition. Cover image may be sourced as stock images from OpenLibrary.org and may not represent the actual item or cover art. If you need images of...Retail Price $19.95Firefly Price $4.99 -
First Things First: to Live, to Love, to Learn, to Leave a Legacy [414481]
Retail Price $16.00Firefly Price $6.99This item is Used and is listed as being in Very Good condition. Cover image may be sourced as stock images from OpenLibrary.org and may not represent the actual item or cover art. If you need images...Retail Price $16.00Firefly Price $6.99 -
The Leadership Challenge, 3rd Edition [407825]
Retail Price $22.95Firefly Price $9.99This item is Used and is listed as being in Good condition. Cover image may be sourced as stock images from OpenLibrary.org and may not represent the actual item or cover art. If you need images of...Retail Price $22.95Firefly Price $9.99 -
The EQ Edge: Emotional Intelligence and Your Success [406188]
Retail Price $32.95Firefly Price $7.99This item is Used and is listed as being in Very Good condition. Light wear to cover, slightly bumped corners, pages clean and unmarked. Cover image may be sourced as stock images from OpenLibrary...Retail Price $32.95Firefly Price $7.99 -
Instant Systems: Foolproof Strategies That Let Your Business Run Itself (Instant Success Series) [401561]
Retail Price $25.00Firefly Price $5.99This item is Used and is listed as being in Very Good condition. Front and back covers have wear to edges and corners. Spine intact, some wear. Binding is intact. Pages are generally clean with edge...Retail Price $25.00Firefly Price $5.99 -
The Speed of Trust: The One Thing that Changes Everything [401559]
Retail Price $26.99Firefly Price $5.99This item is Used and is listed as being in Good condition. The dust jacket for the item is listed as being in Good condition. Dust Jacket has some edge and corner wear, some scuffing, but still...Retail Price $26.99Firefly Price $5.99 -
The Trusted Advisor Fieldbook: A Comprehensive Toolkit for Leading with Trust [401325]
Retail Price $30.00Firefly Price $9.99This item is Used and is listed as being in Very Good condition. Cover image may be sourced as stock images from OpenLibrary.org and may not represent the actual item or cover art. If you need images...Retail Price $30.00Firefly Price $9.99 -
Outside Insight: Navigating a World Drowning in External Data [400159]
Retail Price $32.95Firefly Price $6.99This item is Used and is listed as being in Good condition. The dust jacket for the item is listed as being in Good condition. Dust Jacket has some edge and corner wear, some scuffing, but still...Retail Price $32.95Firefly Price $6.99 -
New Power: How Businesses Thrive, Movements Begin, and Ideas Catch Fire in Our Highly Connected World [400137]
Retail Price $27.95Firefly Price $7.99This item is Used and is listed as being in Very Good condition. The dust jacket for the item is listed as being in Very Good condition. Dust Jacket is clean and intact, with minor edge and corner...Retail Price $27.95Firefly Price $7.99 -
Total Leadership: Be a Better Leader, Have a Richer Life (With New Preface) [399933]
Retail Price $28.00Firefly Price $9.99This item is Used and is listed as being in Very Good condition. Cover image may be sourced as stock images from OpenLibrary.org and may not represent the actual item or cover art. If you need images...Retail Price $28.00Firefly Price $9.99 -
The Future of Management [386817]
Retail Price $29.95Firefly Price $6.99This item is Used and is listed as being in Very Good condition. The dust jacket for the item is listed as being in Very Good condition. Dust Jacket is clean and intact, with minor edge and corner...Retail Price $29.95Firefly Price $6.99 -
Illuminate: Ignite Change Through Speeches, Stories, Ceremonies, and Symbols [386316]
Retail Price $34.00Firefly Price $11.99This item is Used and is listed as being in Very Good condition. The dust jacket for the item is listed as being in Very Good condition. Dust Jacket is wrapped in mylar Brodart covering, which is...Retail Price $34.00Firefly Price $11.99 -
Dont Sweat the Small Stuff at Work [379980]
Retail Price $12.95Firefly Price $5.99This item is Used and is listed as being in Very Good condition. Front and back covers have very slight edge and corner wear. Spine intact with no creasing or warping. Binding is tight and intact,...Retail Price $12.95Firefly Price $5.99 -
Raving Fans: a Revolutionary Approach to Customer Service [378898]
Retail Price $22.99Firefly Price $5.99This item is Used and is listed as being in Very Good condition. The dust jacket for the item is listed as being in Very Good condition. Dust Jacket is clean and intact, with minor edge and corner...Retail Price $22.99Firefly Price $5.99